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Hospital Support Service

Improving health care access for hospital patients

The HealthAccess Virtual Care provides hospitals with access to a high quality and reliable 24/7 service to support the treatment of low acuity patients where Locum support is not available.

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The HealthAccess Hospital Support Service currently provides support for 33 hospitals and is rapidly expanding across Australia.

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The HealthAccess difference is that we are a GP run and led service applying the principles of primary health care to supporting low acuity care needs in a hospital context.  We negotiate and manage the relationship with acute care hospitals ensuring that our GPs can deliver the specialist primary care care they are trained to provide.

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HealthAccess Hospital Support GPs are rostered across the day to consult patients presenting at emergency departments, conduct virtual ward rounds, prepare patient discharges and perform other functions of an on-site VMO when workforce is not available.

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We support existing VMOs on-site by managing low acuity matters in unsociable hours, or during peak demand, to ensure rural and regional practice remains attractive for doctors through fatigue management, work/life balance and ensuring that they can serve their on-site primary health care practice needs.

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Benefits for our GPs

  1. Deliver high quality care from the convenience of your own practice or office using a structured appointment schedule managed by HealthAccess with Hospitals  to ensure your general practice patients are not inconvenienced by unnecessary delays.

  2. Better utilisation of GP specialist skills in a team-care arrangement with the Hospitals supported by HealthAccess.

  3. The comfort of providing a 24/7 Telehealth service on a rostered basis - you know when you are on-call and for how long. 

  4. Excellent remuneration and support, including oversight of the service by experts in clinical governance and opportunities for training and development.

  5. Flexible work - join our team full-time or part time or as part of a structured return to work from maternity leave.

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ABOUT US

We are the social enterprise arm of Rural and Remote Medical Services, a charity established in 2001 to provide health and medical care to disadvantaged communities in rural and remote Australia.

 

We operate 9 community medical centres located in some of the most disadvantaged and vulnerable communities in Australia serving more than 20,000 patients, 25 percent of whom are Aboriginal and Torres Strait Islanders.

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We operate a number of social enterprise services including metropolitan General Practices and Telehealth services the revenue from which goes to supporting our charitable work in rural and remote communities.

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Interested to find out more?  Simply submit your CV directly to vacancies@rarms.com.au or call Alissa on (02) 4062 8900 for a confidential discussion.

CONTACT

If you are experiencing an emergency please call 000 immediately. 

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To get in touch with our corporate team or provide any feedback please do not hesitate to reach out. 
 

Head Office:

The Healthy Communities Foundation Australia

11 Wilson Street

COLLARENEBRI NSW 2833

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Postal Address:

PO Box 4440 

West Armidale LPO

Armidale West NSW 2350

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Head Office Phone: (02) 4062 8900

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Email: info@thcfa.org.au

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© 2020 onward by the Healthy Communities Foundation Australia Ltd.

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